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Can Fleetwatch ask for Engine Hours input in the fuel lanes?

Using the Engine Hours Prompt

Fleetwatch FMS · Data Tools Setup
Prompting for Engine Hours at the RIH
Some vehicles and equipment track usage in engine hours instead of miles. Fleetwatch can prompt fuel lane personnel to enter the engine hours meter reading when fueling these vehicles. Setup takes three parts: the vehicle, the RIH prompts, and a refresh of the RIH from SAM.
1
Vehicle
Set Meter Type to Engine Hours
2
RIH Prompts
Turn on the Engine Hours prompt for each RIH
3
SAM
Reestablish RIH Control, then Reset

Part 1: Set the Vehicle’s Meter Type

In Data Tools, open the vehicle and go to:

Vehicles  ›  Settings  ›  Properties tab  ›  Vehicle  ›  Odometer Options

Set Meter Type to Engine Hours, then click Save. Repeat for each vehicle that reports hours.

Data Tools vehicle Odometer Options with Meter Type set to Engine Hours

Buses and vehicles with Fleetwatch modules are typically set to Both, as noted under the Meter Type field.

Part 2: Turn On the Engine Hours Prompt for Each RIH

Setup  ›  RIH Prompts  ›  select the RIH  ›  Engine Hours tab
Setting Set to
Use Prompt Checked
Engine Hour Prompt Text The text shown on the RIH display, for example Engine Hours
Timeout (0–9999) How long the prompt waits for an entry, for example 300

Click the Save icon, then repeat for each RIH where hour-tracked vehicles are fueled.

Edit RIH Prompts window for RIH 0101 on the Engine Hours tab, with Use Prompt checked and prompt text set to Engine Hours
If no engine hours are entered
If the prompt is skipped or left blank, the system estimates the engine hours from previous readings, the vehicle’s life-to-date hours per gallon (HPG), and the amount of fuel dispensed during that service.

Part 3: Send the Changes to the RIH from SAM

Prompt changes don’t reach the RIH until it’s refreshed. For each RIH you changed:

a Open the Control Panel. Go to SAM and click the small icon in the top-right corner of the RIH’s tile (blue arrow below) to bring up its Control Panel. Admin rights required
1 On the RIH Commands tab, click Reestablish RIH Control.
⏳ Wait 10 seconds.
2 Press RESET on the RIH Keypad in the Control Panel.
SAM RIH Control Panel showing callout 1 on Reestablish RIH Control and callout 2 on the RESET key, with a blue arrow pointing to the Control Panel icon on the RIH tile
The yellow callouts match the steps above: (1) Reestablish RIH Control, (2) RESET. The blue arrow shows where to open the Control Panel.
✔ Check that it worked
Fuel an hour-tracked vehicle at the RIH. After the vehicle is identified, the RIH should prompt for Engine Hours (or the prompt text you set).
Need admin access or help setting up prompts? Contact Fleetwatch Support.