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Can I get a vehicle arrival alert from Fleetwatch?

get an email when a specific vehicle or vehicles arrive at the facility

Fleetwatch FMS · Data Tools 3
How Do I Get an Email When a Specific Vehicle Arrives? (DT3)
A Vehicle Arrival Alert (alert type 22) emails you when a vehicle you pick arrives. Use it to catch a bus you’ve been waiting on, such as one that’s due for a repair or a recall, or one that hasn’t been seen in a while. You set it up in the Email Alert System under Utilities > System Utilities.
What counts as “arriving”? It depends on your equipment:
  • With gate readers (FRs at the gate): the alert goes out when the vehicle enters the property.
  • Without gate readers: the alert goes out when the vehicle is fueled, or serviced in a shop that has RIHs.
How it works: each new alert starts with a trigger count of 5. Everyone on the email list gets an email each time the vehicle arrives, up to 5 times (so a bus that fuels 5 times uses up all 5). After that, the alert expires. To turn an expired alert back on, open it and click Save (see Part 3).
Part Steps
1. Open the Email Alert System1–3
2. Add a Vehicle Arrival Alert4–10
3. Turn an expired alert back on, or edit it11–13
4. Delete an alert14–16

Part 1: Open the Email Alert System

First, log into Data Tools with your user name and password. Your Windows login also works. The yellow numbers on the screenshots match the steps.

1 Click the Utilities tab at the top (or the Utilities tile on the home page).
2 Click System Utilities in the bar below it.
3 Click Email Alert System. It opens in a new window and lists the existing alerts, grouped by alert ID.
Nothing opens? Your browser’s pop-up blocker may be stopping it. Allow pop-ups for your Data Tools site, then try again.
DT3 Utilities page: 1 Utilities tab, 2 System Utilities, 3 Email Alert System

Part 2: Add a Vehicle Arrival Alert

4 Click the small arrow next to Add New Alert.
5 Select 22 – Vehicle Arrival Alert (the last item in the list). The alert settings open.
Add New Alert drop-down open: 4 the Add New Alert button, 5 22 - Vehicle Arrival Alert

Fill in the settings:

6 Facility: leave it on 0000 – Global so the alert works at every facility.
7 Email List: enter the email address that should get the alert. For more than one address, separate them with a semicolon only, no spaces:
fleet.mgr@agency.org;fuel.desk@agency.org
8 Target Printer: leave it on None in most cases. Pick a printer only if you also want the alert printed.
9 Vehicle List: click the vehicle number. To pick more than one, hold Ctrl and click each vehicle, or click the first one and hold Shift while you click the last one to select a range.
Each vehicle you pick gets its own alert in the list, with its own trigger count.
10 Click Save in the toolbar. The new alert appears in the list under Grouped by Alert 22, with a trigger count of 5.
Vehicle Alert settings: 6 Facility set to 0000 - Global, 7 Email List, 8 Target Printer set to None, 9 Vehicle List with several vehicles selected, 10 Save button

Part 3: Turn an Expired Alert Back On, or Edit It

11 In the alert list, click the alert under Grouped by Alert 22 to select it.
12 Click Edit Selected Alert.
13 Change the email list or printer if needed, then click Save (same button as step 10). Click Save even if you didn’t change anything: saving resets the trigger count to 5 and turns an expired alert back on.
When you edit, the Vehicle List shows just the one vehicle that alert is for.
Email Alert System list: 11 the selected Vehicle Arrival Alert under Grouped by Alert 22, 12 Edit Selected Alert, 15 Delete Selected Alert

The same toolbar has the Delete Selected Alert button (15) used in Part 4.

Part 4: Delete an Alert

14 Click the alert you want to remove to select it (same as step 11).
15 Click Delete Selected Alert (see the screenshot in Part 3).
16 Click OK on “Are you sure you want to delete this alert?”
Delete confirmation: Are you sure you want to delete this alert? with 16 the OK button
Alert emails not coming through? Contact Fleetwatch Support.