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How do I force a valid odometer entry by people when they are fueling vehicles?

Requiring valid odometer entries for data integrity

Fleetwatch FMS · Data Tools Vehicle Setup
Requiring Keypad Odometer Entry at the RIH
These settings make the RIH prompt fuel lane personnel to enter the vehicle’s odometer on the keypad, and reject any entry that falls outside the valid range.

Where to Find the Settings

In Data Tools, open the vehicle and go to:

Vehicles  ›  Settings  ›  Properties tab  ›  Vehicle  ›  Odometer Options
Data Tools Odometer Options screen with the required settings highlighted
Odometer Options with the required settings highlighted. Show User Valid Odometer Range (purple) is optional; Require Vehicle Presence (crossed out) should not be used.

Odometer Options Settings

Setting Set To What It Does
Meter Type Odometer Tracks the vehicle by odometer mileage.
RF Equipped Unchecked Only checked when the vehicle has a JX55, JX-75, GP55, or ST55 module. Leaving it unchecked tells the system to get the odometer from the keypad.
Range Check Manual Input Checked Checks the validity of mileage manually entered by employees.
Keep Zero Records Checked Keeps the transaction data, including the entered odometer, even when no fuel or fluid is detected (for example, electric buses).
Force Valid Manual Odometer Entry Checked The employee must enter an odometer within the expected range before continuing. Requires a B301 or later RIH.
Show User Valid Odometer Range Optional The RIH displays the valid odometer range at the odometer prompt, helping employees enter an appropriate value.
Require Vehicle Presence Do not use When checked, the system won’t unlock flows until an RF search verifies the vehicle is present. A keypad-entry vehicle has no RF module to find, so fueling would be blocked.

Click Save, then repeat for each vehicle. To set up multiple vehicles the same way at once, use the Vehicle Options Utility.

What Fuel Lane Personnel Will See

The system will require fuel lane personnel to enter an odometer reading within the range of the Last Valid Odometer Reading, shown on the vehicle’s Odometer/Service Data tab. They are not required to enter an odometer that matches the Current Protected LTD Mileage.

Example: Odometer/Service Data tab

Current Protected LTD Mileage 75472.4 (Source: Keypad)
Previous LTD Mileage 75259.4 (Source: Keypad)
Last Valid Odometer Reading 77704.0
Odometer Input At Last Transaction 77704.0
Expected On-Board Odometers 75472.4
Average Daily Miles 47.5

In this example, the Last Valid Odometer Reading is 77704.0, so the system rejects any entry below it:

Entered at RIH Result Why
77650 Rejected Below the Last Valid Odometer Reading.
75472 Rejected Matches the Current Protected LTD Mileage, but is still below the Last Valid Odometer Reading.
77750 Accepted At or above the Last Valid Odometer Reading and within the expected range.
Tip
If employees frequently have entries rejected, turn on Show User Valid Odometer Range so the RIH displays the accepted range right at the odometer prompt.
Questions about odometer settings? Reach out to Fleetwatch Support.