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How do I use Google Authenticator to log in to Data Tools 4 in the Cloud

using MFA QR Code to securely access Data Tools

Fleetwatch FMS · Data Tools Login
How Do I Log Into Data Tools with Google Two-Factor Authentication?
If your agency uses two-factor authentication (2FA), you need your Data Tools user name and password plus a 6-digit code from the free Google Authenticator app on your phone or other device. Set up the app once. After that, enter a fresh code each time you log in.
Part When
1. Install the appFirst time only
2. Register Data Tools in the appFirst time only
3. Log in with a codeEvery time you log in

Part 1: Install Google Authenticator

The yellow numbers on the screenshots match the steps.

1 Go to your agency’s Data Tools website. Enter your User Name and Password, then click Log In.
Data Tools login form with 1 the Log In button outlined
2 If your user name and password are correct, you’ll see “Two Factor Authentication Required.” Click OK.
Login Attempt Warning: Two Factor Authentication Required, with 2 the OK button outlined
See “Login Attempt Failed” instead? Your user name or password is wrong. Click OK and try again. If it keeps failing, contact your Data Tools administrator. Login Attempt Failed: Your login attempt failed. Please try again or contact your Administrator.
3 The login page changes to show a Validation Code box and a Google Authenticator App section. If you don’t have the app yet, click Download Android App or Download IOS App, or search your phone’s app store for Google Authenticator, and install it. Leave this page open.
Data Tools Validation page: 3 Download Android App and Download IOS App buttons, 5 the QR code and setup key, 9 the Validation Code box and Validate button; Register Computer checkbox shown

Part 2: Register Data Tools in the App (One Time)

4 Open Google Authenticator and tap the + (plus) button.
5 Choose one:
  • Scan a QR code: point your phone’s camera at the QR code on the Data Tools page.
  • Enter a setup key: type the code shown just below the QR code on the Data Tools page.
6 FLEETWATCH Data Tools now appears in the app with a 6-digit code.
Google Authenticator app: 4 the plus button, 5 Enter a setup key and Scan a QR code options, 6 the FLEETWATCH Data Tools entry with its 6-digit code
Keep your QR code and setup key private. Anyone who has them can create your login codes. Don’t screenshot, email or share them.

Part 3: Log In with a Code (Every Time)

7 Log in with your user name and password, then click OK on the “Two Factor Authentication Required.” message (steps 1–2).
8 Open Google Authenticator and find the 6-digit code under FLEETWATCH Data Tools (see step 6).
9 Type the code in the Validation Code box (no space) and click Validate. The Data Tools Home page opens.
Optional: Register Computer. Check this box before clicking Validate if you want this computer to skip the code next time. Only use it on your own work computer, never on a shared or public one.
Code didn’t work? Codes change about every 30 seconds. The pie timer next to the code shows how much time is left. If it’s about to run out, wait for the new code and enter that one. If codes are always rejected, make sure your phone’s date and time are set automatically.
Got a new phone or lost access to the app? Contact Fleetwatch Support to reset your two-factor setup.