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Initializing the RIH with the Start Key and Reset Button

Starting an RIH when first installed

Fleetwatch FMS · RIH Hardware
How Do I Start or Restart an RIH?
You can start or restart an RIH at the RIH with the key switch, or remotely from SAM in Data Tools. An RIH that’s just come back from S&A Systems will show SA Systems on its display instead of your usual prompts. That’s normal, and either method gets it ready for use.

Option 1: At the RIH

RIH front panel with the display showing SA Systems, the key circled at START with a turn arrow, and the RESET button highlighted on the keypad
The key switch (circled) and the RESET button (arrow).
1
Turn the key to START, then let go.
The key switch is spring-loaded: turn it to START and release it. It returns to its resting position on its own. Don’t hold it at START.
2
Press RESET.
Press the RESET button on the keypad. This clears “SA Systems” from the display and brings up your normal prompts.
✔ Done
Your usual prompts should now appear, and the RIH is ready to use.

Option 2: Remotely from SAM

Not at the RIH? You can restart it from the Service Activity Monitor (SAM) in Data Tools. The yellow numbers on the screenshot match the steps.

1 Open the remote keypad. In SAM, go to the RIH UNITS tab. Click the small Remote Terminal icon in the top-right corner of the RIH’s tile. The RIH Control Panel opens on the RIH COMMANDS tab.
2 Click Reestablish RIH Control.
3 Press RESET on the on-screen RIH Keypad. Then check that the RIH tile in SAM shows your normal prompt.
SAM RIH Units tab with the RIH Control Panel open: 1 the Remote Terminal icon on the RIH tile, 2 the Reestablish RIH Control button, 3 the RESET key on the RIH Keypad
Good to know
• Maintenance bay? The display may show “Lock Hose” or “Lock Reel”. Just press RESET again.
• If the display still shows “SA Systems” after pressing RESET, turn the key to START and release it again, then press RESET once more.
• To confirm the RIH is talking to the server, look at its tile in SAM. You should see three solid green status lights and “Communication Established.”
Prompt didn’t change? There may be a network or serial connection problem between the RIH and the server. Contact your system admin or Fleetwatch Support.
Prompts still not appearing? Contact Fleetwatch Support.