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Fleetwatch FMS · RIH Hardware
What Is an RIH Unit?
The Remote Island Head (RIH) is an industrial computer installed in the fuel lanes and maintenance bays at many transit agencies. It’s where employees identify themselves and the vehicle, and it controls and measures the fuel and fluids dispensed.
Fleetwatch RIH 3000R
Parts of the RIH
| Display | Shows prompts (employee, vehicle, odometer, and so on) and live transaction information. |
| Keypad | For entering employee numbers, vehicle numbers, odometer readings, and other prompts. Includes RESET, CLEAR, and SEND keys. |
| Auto/Manual key switch | Switches the RIH between automatic and manual operation. |
| Start (restart) key switch | Spring-loaded. Turn it to START and release to restart and initialize the RIH. |
| Card reader (often) | Lets employees identify themselves with a badge or card instead of typing a number. |
The Auto/Manual (left) and Start (right) key switches.
The RIH keypad.
How the RIH Fits In
| JB20 junction box | Mounted with the RIH. Powers it (breaker CB1) and connects it to the lane’s pumps, pulsers, and solenoid valves. Each RIH/JB20 can control and measure up to 16 fluids. |
| FR55/FR200 reader | Reads the vehicle’s Fleetwatch module and sends the vehicle ID and mileage to the RIH automatically. |
| SRF55 vehicle detector | Senses when the vehicle leaves the lane and resets the RIH for the next transaction. |
| Fleetwatch server | The RIH sends each transaction to the server, where it appears in Data Tools and the Service Activity Monitor (SAM). If the RIH loses communication, it can keep fueling in standalone mode. |
The Current RIH3000R (A301)
In 2017, several critical components of the previous RIH3000R went out of production. The RIH was redesigned with more modern hardware and improved software.
Drop-in replacement. The current RIH needs no changes to existing infrastructure. All key dimensions and mounting points are identical to previous generations.
Hardware features
| Built-in network | 16 built-in flows |
| Larger, easier-to-read display | Faster communication rates |
| Improved alpha keypad and hot buttons | Heating/cooling control |
| Dispenser interfaces: RS-232, 422, 485, and Modbus | External/internal light control |
| SD card for manual data transfer | Cell and cloud capable |
| USB for direct connection to a PC | Counts thousandths at 2 gallons/second |
Software features
| Easier for fuelers | Shows multiple bays at once, time until lock, live vehicle and fluid counts, and the odometer (read or expected). Fluids shown by name (“Diesel” instead of “D”). Shows the fueler’s vehicle count for the night. Bilingual prompts. |
| More data | Tracks how long fueling and transactions take. Improved live data for SAM. Collects all JX data, even in standalone mode. Custom prompts for things like defect entry and manual fluid totals. |
| Controls | Supervisor override codes for out-of-bounds odometers and switching to manual. Flow unlock delay and programmable count hold-off time. Supports dedicated remote terminals hard-wired to specific reel sets. |
| Leak detection | Visual indicator at the RIH, plus a message to System Monitor (and email alerts). |
| Technician tools | Technician modes at the lane: contrast, adding employees and cards, power monitoring, self-tests, improved logging, and MR55-style options (change vehicle ID, configuration). Control of the RIH from a smartphone or tablet. |
| Messaging | Special messages to specific employees, with the option to respond. Live messages from SAM to the RIH screen. |
Questions about your RIH units? Contact Fleetwatch Support.