Skip to content
English
More support
Go to fleetwatch.com
  • There are no suggestions because the search field is empty.

Why does my SAM site show No Transactions?

Using SAM filter to view data

Fleetwatch FMS · Data Tools 4
Why Does My SAM Site Show “No Transactions”?
Usually it’s just the filter. If the Service Activity Monitor (SAM) shows No Transactions, no RIH units, or other empty panels, select your division in the SAM filters and apply them. The data should load shortly after.

How to Fix It

The yellow numbers on the screenshot match the steps.

1 In SAM, click Filters at the top left of the page.
2 In the SAM Filters window, choose your division from the Division drop-down.
3 Click Apply Filters. The page should load your transactions and RIH units shortly after.
SAM screen showing No Transactions, with callouts on 1 Filters, 2 the Division drop-down, and 3 Apply Filters

Still Empty?

Check the other settings in the SAM Filters window:

Revenue, Fleet, Department, RIH Type Set these to All unless you need to narrow the view. A narrow filter can hide everything.
View Transactions Starting Check the date range shown at the top of the page. If no vehicles were serviced during that window, SAM will show No Transactions.
Show Off Site RIH Units Set to Yes to include RIH units at other sites.
Still seeing No Transactions after applying your division? Contact Fleetwatch Support.